Consensio's workplace conflict specialists

Barry is an avid customer engagement specialist, and always strives to put the customer at the heart of everything he does. He has 30 years’ experience in sales and marketing leadership, and in developing a clear understanding of clients’ unique needs – resulting in enduring partnerships built on trust and respect.

Barry is very active beyond the workplace. He’s a keen cyclist, on and off-road, and runs and attends gym classes. His other passion is acting, and he’s a regular supporting artist in TV and film, as well as recently starring in several short films.

Jane is a communications specialist with over 20 years’ experience and particular expertise in stakeholder engagement and strategic messaging. She has worked in a variety of senior roles in small and large organisations across the public and private sectors. Jane holds a CIM Postgraduate Diploma in Marketing, and has also studied Psychology.

Jane is an avid auntie. When she’s not running around after her nieces, you can find her at Pilates or spending time with friends. She absolutely does ‘love to be beside the seaside’, and tries to take in the sea air at least once a month… rain or shine.

Claire is a creative, organised and logical thinker who thrives on clear processes and structured ways of working. She spent over 15 years working as a merchandiser in the retail industry before moving into administrative roles.

As well as supporting Consensio, Claire enjoys cooking, walking, travelling to sunny climates, and spending time with family and friends.

Carolyn is one of the UK’s most experienced workplace mediators and has been a senior consultant with Consensio since day one.

Before Consensio, Carolyn worked for 25 years as a senior executive in arts and entertainment, in the commercial and not-for-profit sectors. She became a CEDR-accredited mediator in 2002, and has since mediated hundreds of workplace and employment disputes.

Carolyn is an Arsenal FC season ticket holder, sings in the choir Eclectic Voices, and loves cooking, salsa dancing and collecting jewellery.

Over 15 years ago, Danielle was inspired by the power of conflict resolution in preventing homelessness in young people. She worked for a youth charity and established a project that offered services to over 200 mediation and housing services across the UK.

Today, Danielle is a qualified trainer, workplace mediator and community mediator. She has worked across the commercial, public and charitable sectors, and is noted for her calm and diplomatic approach.

Danielle’s interests include the theatre, family time, Pilates, relaxing with friends, and travelling – when she has time!

With over 16 years’ experience in Alternative Dispute Resolution (ADR), Jerome’s mission is to ‘change the world, one conversation at a time’. He’s passionate about helping individuals acquire the skills, tools, and mindset needed to manage conflict effectively.

An experienced mediator, coach and trainer, Jerome believes in the positive potential of every learner, and is committed to drawing out individuals’ strengths, skills, and perspectives.

When he’s not in the training room, he volunteers at his local church, takes long walks with his two chihuahuas, or can be spotted at Notting Hill Carnival playing the sweet sounds of steel pans with the Ebony Steel Orchestra!

Johanna is a highly experienced workplace mediator, facilitator and trainer, passionate about improving workplace conversations and relationships. She has a background in languages and legal publishing, and joined Consensio from an executive role as Head of Resolution.

She has designed and delivered conflict management, L&D and coaching programmes for some of the UK’s biggest brands, as well as governmental departments and NHS Trusts. Johanna also has extensive proficiency in the design and implementation of in-house mediation schemes.

Johanna is an avid reader of fiction, an enthusiastic train traveller, and a dedicated flat white consumer. She cycles and swims often.

Macarena has been working in conflict resolution for over 20 years as an accredited mediator, trainer and conflict coach. Her mediation work spans workplace, family and community settings.

Macarena has lectured in conflict theory, self-awareness and reflective practice at Birkbeck College, and is a supervisor to LLM students at the University of Hertfordshire. She is also a Professional Practice Consultant and supervisor to mediators. She has been a member of the Board of Trustees with Mediation Hertfordshire for four years, and is a member of the College of Mediators, National Family Mediation, Association for Conflict Resolution, and Mediators Beyond Borders.

Macarena enjoys walking in the forest with her husband, watching films about true events, science fiction and meaningful stories, travelling and discovering new places, cooking and eating with friends, tending to her vegetable beds in the garden, and much more!

Tania has been working with Consensio from the outset, as an experienced mediator, trainer, writer and contributor to our thinking on conflict.

Tania’s approach to conflict management draws on a career that spans management consultancy and the performing arts. She discovered mediation in 2003, and has since built her practice as a workplace, commercial and community mediator. Now based in Japan, she runs mediation and conflict management workshops in Europe and Asia. She has accreditations from Mediation UK, CEDR, and the Institute of Leadership and Management.

Tania loves the leaves of the ginkgo tree, the colour of persimmon fruit, and the sight of a new moon. Her favourite thing is waking early, making a cup of tea and then going back to bed.

Colin has been working in workplace mediation for over 16 years and is also an experienced trainer and coach in conflict transformation. He works as an accredited workplace mediator across the private and public sectors, as well as in charity and faith settings.

Before his involvement in mediation, Colin worked at senior management levels in the private sector, typically focusing on Customer Experience and Business Improvement initiatives.

Colin’s interests include football, DIY, enjoying time with his grandchildren, and gardening.

Nikki is a highly experienced trainer, coach and mediator, with a particular focus on leadership development and organisational change. Formerly Head of Learning and Development and Head of Corporate Development at a large public-sector organisation, Nikki has since worked with senior leaders and their teams to help them achieve their objectives more effectively.

Nikki combines her extensive experience of organisational challenges with an engaging and inclusive approach to resolving conflict. She’s also an accredited mediation supervisor.

Nikki is active in her local community, in voluntary roles. She enjoys cooking, walking, gardening, and eating with friends. She is also a Zumba fitness instructor.

John is an organisational development consultant and executive coach specialising in leadership, performance, organisational change and strategic planning.

John also offers conflict coaching and provides supervision for coaches and mediators, training in supervision skills and conflict management, and teaching coaching for the Academy of Executive Coaching. He’s an Associate with the University of York’s Centre for Applied Human Rights, and as a coach he’s accredited by the European Mentoring and Coaching Council and the International Coaching Federation.

John’s interests include running, walking, reading, painting, parenting, 70s and 80s music, grassroots green action, and travel.