Two-party workplace mediation

Resolve workplace conflict with expert workplace mediation services and tailored support at every stage.

When two-party working relationships break down…

Workplace conflict can affect individuals’ wellbeing, motivation and performance.

Even when it involves just two people, its impact can extend far wider. It can disrupt teams, divert managers’ time away from other responsibilities, and place additional pressure on HR resources.

When conflict is difficult to resolve internally, this is when specialist mediation support can be really valuable. It helps people to find a constructive and mutually beneficial way forward – even when other approaches have been tried.

Expert workplace mediation, tailored to you.

Mediation is an impartial and effective way to resolve workplace disputes. Consensio’s expert workplace mediators help people to communicate more openly, understand others’ perspectives, and identify practical solutions.

Whether you’re looking to address conflict early and informally, or the situation has progressed to a grievance or formal process, Consensio can help. We’ll advise you on whether mediation is the right approach, help you engage the parties, and match you with the mediator best suited to your situation.

To find out more about our process and how we work, get in touch for an initial discussion.

Talk to our team

Expert workplace mediation, tailored to you.

Carolyn Graham

Senior Consultant

Carolyn is one of the UK’s most experienced workplace mediators and has been a senior consultant with Consensio since day one.

Jerome Witter

Senior Consultant

With over 16 years’ experience in Alternative Dispute Resolution (ADR), Jerome’s mission is to ‘change the world, one conversation at a time’.

Danielle Ratcliffe

Senior Consultant

Over 15 years ago, Danielle was inspired by the power of conflict resolution in preventing homelessness in young people.

Workplace mediation FAQs

What is workplace mediation?

What are the key features of workplace mediation?

It’s fair
Mediation helps people to identify and implement practical solutions that feel fair to everyone involved.
It saves time
Facilitated by experts, most two-party mediations take just one day.
It’s flexible
Two-party mediation can be used at any stage of workplace conflict – although earlier is always better.
It’s future-focused
It helps parties to identify a positive way forward, and build healthier working relationships.
It’s cost-effective
Compared with more formal processes and procedures, workplace mediation is a more cost-effective way to manage conflict.
It encourages workplace wellbeing
Many parties we’ve supported tell us their wellbeing has increased following mediation, while clients report higher productivity and staff morale.

What is a mediator’s role?

What kinds of cases benefit from workplace mediation?

Workplace mediation can help to resolve a wide range of workplace issues, including those relating to relationship breakdowns, personality clashes, communication problems, sickness absence due to work-related stress, allegations of bullying and harassment, allegations of discrimination, and post-grievance recommendations.

When workplace disputes involve more than two parties, you can also refer team conflicts to team mediation or facilitation.

How is workplace mediation different from employment mediation?

Employment mediation typically applies to the termination of a contractual relationship between an employee and employer, whereas workplace mediation addresses an ongoing working relationship. In employment mediation, the mediator’s role is often to help parties negotiate an agreement where there’s a financial component or a claim involved.

If you think you could benefit from employment mediation – or a hybrid of workplace and employment mediation – get in touch to talk to an expert.

Why choose Consensio for workplace mediation services?

At Consensio, we understand that choosing a provider is about more than just finding and appointing a mediator. We make sure we understand your organisation, your people, and the issues you’re facing, so we can allocate the appropriate support from the outset.

Consensio’s UK-wide and international team of professional mediators has supported organisations in managing workplace conflict more effectively since 2007. We’ll provide practical advice, guide you through the process, and work with you to achieve the best possible outcomes.

Consensio went above and beyond my expectations. Everyone was incredibly helpful and accommodating, despite many changes in circumstances. I would definitely recommend Consensio to other organisations requiring mediation.

Referrer to workplace mediation, large NHS Trust in London