Workplace conflict audit

Gain clear insight into your organisation’s conflict management capability.

How well does your organisation manage conflict?

Many organisations are taking a more strategic approach to conflict management. But identifying where to focus your efforts and investment can be tricky.

A Consensio conflict audit gives you a clear picture of your organisation’s conflict management capability, highlighting strengths, gaps, and priorities for improvement. This helps you to make informed decisions about where intervention will have the greatest impact – whether that’s strengthening mediation support, developing managers’ capabilities, or building conflict management skills across your workforce.

Free conflict competency audit

Consensio’s free diagnostic tool is a great way to assess your organisation’s ability to manage conflict in the workplace.

It takes less than five minutes, and measures conflict competency at three levels: personal, interpersonal, and leadership.

You’ll get an instant summary of your results, and the opportunity to connect with a Consensio expert.

We’ll explain the results in more detail, and provide some clear and practical recommendations for improvement. After the call, we’ll send you a free detailed report showing your organisation’s conflict competency profile.

Organisation-wide conflict competency audit

Our free audit provides a really useful snapshot of your current capability. Our organisation-wide conflict competency audit gives you a much more detailed and evidence-based view, by analysing feedback from leadership and employees.

As well as measuring conflict competency at personal, interpersonal and leadership level, it provides segmented data, so you can compare results across teams, functions and locations, alongside additional conflict indicators.

We’ll work with you to interpret the findings, identifying strengths as well as any clear priorities for improvement.

Discuss an organisation-wide audit

Conflict audit FAQs

What is a workplace conflict audit?

Why should organisations assess their conflict management capability?

Conflict is a normal part of organisational life. But when overlooked, or handled badly, it can be costly for organisations and individuals. By assessing conflict capability, your organisation can understand the opportunities for managing it more effectively.

A conflict audit is also an important first step in developing a conflict strategy. By understanding your current position, leadership can make informed decisions about where to focus effort and investment to achieve the greatest impact.

What does a conflict competency audit measure?

Our audit looks at your current situation on three levels: personal, interpersonal and leadership. The free audit provides a snapshot based on the perspective of one respondent. The organisation-wide audit gathers feedback from a cross-section of employees and leaders, providing a broader picture of conflict management capability. The results highlight strengths, areas for development, and patterns that can inform future investment.

Who should complete the conflict competency audit?

The free conflict competency audit is best completed by someone with a broad understanding of the organisation, such as an HR, Employee Relations or People leader.

For the organisation-wide audit, we work with you to identify a representative cross-section of employees and leaders. This achieves a more balanced and comprehensive picture of your conflict management capability.

Both audits are best suited to medium-sized and large organisations.

Can Consensio help us with issues a conflict competency audit raises?

Is there any obligation after completing the free audit?

I think it’s really helped shape the way I see functions such as HR and in particular, the role they have to support cultural change through reliance on less formal mechanisms for resolving conflict. Powerful stuff!

Head of Risk, South East Coast Ambulance Service