Our approach

Helping you to manage workplace conflict better

Consensio specialises in helping organisations to manage workplace conflict more effectively. From building your in-house conflict capability to helping you resolve complex workplace disputes, our expert services are designed to support organisations at every stage of conflict.

Organisations including American Express, BBC, Bupa, Cancer Research UK, Cult Beauty, Gatwick Airport, Independent Office for Police Conduct, Lloyd’s of London, Nespresso, Net-A-Porter, NHS Trusts, Ogilvy, Rank Group, Sony, Standard Life, UNICEF UK, University of Cambridge, Virgin Trains, Westminster City Council and WWF have chosen Consensio to help them manage workplace conflict.

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Our approach to workplace conflict

At Consensio, we believe that when people have the confidence, skills and support to address issues early, conflict becomes an opportunity to strengthen relationships, collaboration, and performance. These six principles guide everything we do:

We address conflict, not avoid it.

Difficult conversations are part of healthy organisations. Addressing issues early can lead to better outcomes.

We build capability, not dependency.

When people develop the confidence and skills to manage conflict themselves, it builds lasting capability.

We know conflict skills are fundamental.

They underpin effective leadership, constructive communication, relationship-building and business resilience.

We believe everyone can develop conflict skills.

Conflict management skills can be learned and strengthened all the time, helping everyone navigate differences.

We make conflict management practical.

Conflict is complex, but support needn’t be. We provide practical guidance, learning and tools that anyone can use.

We see opportunity in workplace conflict.

Managing conflict constructively can strengthen relationships, improve decision-making and drive innovation.

Absolutely fantastic course. So well run and delivered by stellar professionals.

Trusted by top organisations since 2007