Mediator Supervision Skills

Macarena has been working in conflict resolution for over 20 years as an accredited mediator, trainer and conflict coach. Her mediation work spans workplace, family and community settings.

Macarena has lectured in conflict theory, self-awareness and reflective practice at Birkbeck College, and is a supervisor to LLM students at the University of Hertfordshire. She is also a Professional Practice Consultant and supervisor to mediators. She has been a member of the Board of Trustees with Mediation Hertfordshire for four years, and is a member of the College of Mediators, National Family Mediation, Association for Conflict Resolution, and Mediators Beyond Borders.

Macarena enjoys walking in the forest with her husband, watching films about true events, science fiction and meaningful stories, travelling and discovering new places, cooking and eating with friends, tending to her vegetable beds in the garden, and much more!

Over 15 years ago, Danielle was inspired by the power of conflict resolution in preventing homelessness in young people. She worked for a youth charity and established a project that offered services to over 200 mediation and housing services across the UK.

Today, Danielle is a qualified trainer, workplace mediator and community mediator. She has worked across the commercial, public and charitable sectors, and is noted for her calm and diplomatic approach.

Danielle’s interests include the theatre, family time, Pilates, relaxing with friends, and travelling – when she has time!