The Secrets of Effective Communicators

• To learn to become a more effective communicator within a work environment and beyond.
• To understand the multi-faceted elements of communication, including: speaking, listening, body language and rapport-building.
• To gain confidence as a communicator.
• To practice key skills of effective communicators in a safe role play environment.

• Awareness of the strengths and weaknesses of your natural communication style and how to adapt this to your advantage.
• How to actively listen, clearly express yourself and effectively use body language.
• The impact of perception on communication.
• Practice, through role plays and/or case studies, the skills and techniques of effective communicators.

The course combines trainer input, group discussion and tailor-made role plays to practice key communication skills. The course is highly interactive and experiential, with a focus on developing practical and transferable skills.

All staff members who would like to become more effective communicators in the workplace.

In-House Courses

This course can be offered as a tailor-made in-house course throughout the UK and internationally. Please contact us for more information.