Refresher Workplace Mediation Skills Course

• To refresh key mediation skills learned on an accredited workplace mediation course.
• To increase confidence, especially for mediators who have not recently facilitated a mediation case.
• To become more self-aware regarding one’s strengths and areas of development as a workplace mediator.

• A recap of the principles and process that guide the facilitative mediation model.
• Applying key workplace mediation skills and essential strategies of effective mediators.
• An exploration of real life “challenging” mediation situations and how to manage them.
• Developing a self-reflective mediation practice.
• Role play practice using tailor-made and real life case studies.

The course combines trainer input, group discussion and tailor-made role plays based on mediators’ real mediation cases.

Accredited mediators who want to refresh their existing mediation skills and build their confidence.

In-House Courses

This course can be offered as a tailor-made in-house course throughout the UK and internationally. Please contact us for more information.