Overview
Supervision is an essential means of promoting quality assured mediation and engaging mediators in professional development and commitment to mediating. This innovative course provides a next step in ensuring a quality workplace mediation scheme. Participants will be introduced to models of supervision of workplace mediation, as well as typical structures for 1-2-1, peer and group supervision.
Course Objectives
- To learn a straightforward and easily adaptable model of supervision to improve supervisee effectiveness and commitment.
- To understand the key elements, tasks and boundaries of supervision.
- To explore the practical and ethical issues of providing supervision within a workplace mediation context.
- To develop the confidence to work as an in-house or consultant mediation supervisor.
Content
- The principles and background to supervision.
- How to describe one’s own model of supervision and the role of supervisor.
- Observe an experienced supervisor demonstrate a supervision session.
- How to organise for mediator supervision within one’s workplace.
- The skills and qualities required on the part of the supervisee to contribute to an effective supervision session.
- The essential supervisory skills of assertiveness and giving feedback.
- Through practice, to embed the core skills of effective mediator supervision.
- Critically assess one’s own practice and identify areas for future development.
Delivery
The course takes a developmental approach, building on the range of skills and experience that each person brings. The trainer is a highly experienced people developer and group worker, who shapes activities and interventions that stretch and educate all participants.
Who Should Attend?
Accredited workplace mediators who want to work as in-house supervisors within an internal mediation service, or who want to offer their supervision services as a consultant.
In-House Courses
This course can be offered as a tailor-made in-house course throughout the UK and internationally. Please contact us for more information
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