How to Build Effective Working Relationships

• To understand the difference between effective and ineffective working relationships, and to examine the dynamics and impact of both.
• To explore the benefits of building effective working relationships to the individual employee, the team and the wider organisation.
• To practice key skills of building effective working relationships, such as communication and active listening skills, motivation skills, and empathy.
• To practice, using tailor-made role plays, the key skills to confidently build effective relationships at work.

• Understand the causes and costs of ineffective working relationships.
• Explore how current working relationships influence your satisfaction with, productivity and levels of conflict at work.
• Recognise the importance of communication and active listening skills to build effective working relationships.
• Practice, through case studies and/or role plays, how to forge effective working relationships.

The course combines trainer input, group discussion and tailor-made role plays to practice key skills. The course is highly interactive and experiential, with a focus on developing practical and transferable skills.

All staff members who would like to establish more effective working relationships.

In-House Courses

This course can be offered as a tailor-made in-house course throughout the UK and internationally. Please contact us for more information.