This week on our blog, we are highlighting are non-blog articles that have been featured in many leading HR and Training Journals in 2016.
We have written about many different issues relating to workplace mediation and conflict management, and pulled all of the articles into an annual news round-up.
So you think you’re a good communicator? Check out our recent article in Training Journal, where we challenge you to make a realistic assessment of your listening skills and emotional intelligence
Do women and men communicate differently in conflict? Using mediation case studies, we examine whether this is true, and we also provide tips for effective communication between women and men.
Our 2016 news round up is divided into four topics so you can pick and choose those that are of most interest: 1) Communication skills training, 2) Employee engagement, 3) 21st Century conflict, and 4) Mediation stories.
Season’s greetings and wishing you all the best for 2017.