Deep listening skills for conflict conversations
How well do we really listen when we’re in conflict?
When emotions are running high, listening can become much harder. Yet feeling heard can change the quality and direction of a difficult conversation.
This webinar explores the skills involved in deep listening and how they can help create greater understanding during conflict.
What we’ll explore:
- What can get in the way of listening when we are in conflict.
- The skills that help us listen with greater attention and understanding.
- How deep listening can support more constructive conflict conversations.
