Testimonials

Please see below for a varied selection of testimonials that have been provided by our clients.

The testimonials have been separated into training (accredited and short courses) and mediation testimonials.

Training (Accredited Courses)

“Consensio has a wealth of mediation experience which was brought to the table and was able to deepen participants’ learning.” L&D Manager, Lloyds Banking Group

“A really good course with relevant material and excellent trainers who knew their subject and used theoretical and anecdotal material well.” Corporate Learning and Development, Lloyds Banking Group

"The course was a great insight into the thoughts, process and practice of mediation. The trainers were clear and highly experienced and I now feel confident I can mediate. I would gladly recommend Consensio to anyone wishing to take an accredited course." HR Business Partner, The Rank Group

"A very interesting course and excellent training to equip me with the skills of mediation." Benefits Manager, The Rank Group

“I initially thought that the skills I learned would be confined to just mediation. This was not the case and the skills learnt can be used in everyday situations - I feel I developed some new life skills as well as just mediation skills. This has been achieved through the excellent delivery from the trainers and in their approach to the subject.” HR Manager, Channel 4

“An incredibly well paced and well thought through course. Trainers are very patient and allow you to learn from your mistakes”. HR Business Partner, Channel 4

“As mediation becomes so much more of a role in workplace conflict, Consensio has enabled me to realise exactly why it has such a big part to play.” HR Director, Lowe

“If you want to become an effective, accredited mediator then look no further than Consensio. The training staff are friendly, helpful and deliver the subject matter in an easy to follow format.” Manager, University of Cambridge

“The mediation course is intense but wonderful, both for self- learning and development of new skills to help others. Every organisation should use these trainers to develop mediation skills.” Manager, University of Cambridge

“The course has been well designed and executed. It has developed skills quickly and was enjoyable. I would recommend this to anyone who wants to learn skills around meditation and resolving conflict.” HR Director, Independent Police Complaints Commission

“Learning skills that are essential to the workplace has been really valuable. I feel that effective mediation would resolve many workplace difficulties.” Consultant, Department for Health

“I found the course to be very enjoyable and fulfilling. The Consensio trainers' knowledge, professionalism and expertise are second to none.” Manager, Lancashire Care NHS Foundation Trust

“The Consensio trainers provided the group with a high quality training experience with a good balance of both theory and practical elements. Their experience in the field of mediation was evident as they supported us to integrate new knowledge and develop our skills. I was particularly impressed by how they provided an experience that was consistent with their philosophy around facilitative mediation. I would strongly recommend this training to you.” Staff Counsellor, Kingston Hospital

“A strong emphasis on skills development and practice with strong trainer support. I think it was the best and most useful short training I’ve done.” Staff Counsellor, Barts and the London NHS Trust

“I learnt some valuable lesions on the mediation course and was able to work on my own communication style a lot. The trainers were experienced, knowledgeable and sensitive facilitators. An excellent course.” Learning and Development Manager, Devon and Cornwall Police

“The course was very informative, practical and highly enjoyable. I have learnt so many new skills and I am really looking forward to putting them into practice when dealing with conflict situations in the workplace. I would highly recommend this course to organisations who are serious about addressing conflict situations.” Head of HR, Greenwich Community College

“This course is excellent and the trainers are extremely knowledgeable, empathetic and supportive. I wouldn’t hesitate in recommending Consensio to anyone.” HR Manager, Shaftesbury Young People

“Though mediation has been part of my role for some time, the training with Consensio has provided me with an opportunity to practice and perfect my mediation techniques and has been a huge confidence booster”. Volunteer Co-ordinator, WDP

“This was a very professionally delivered course, with a strong focus on active learning. It has been a pleasure to be on, and has been a challenging and positive learning experience.” Learning and Development, Terence Higgins Trust

Training (Short Courses)

“This is an excellent course for those considering mediation skills. The pace, content and knowledge of the trainers was spot-on, making it the most enjoyable, challenging and relevant course I’ve been on.” Head of HR Operations, Channel 4

“Fantastic course – interesting and informative with a great blend of theory and practice.” HR Business Partner, Channel 4

“One of the most useful training sessions I have attended”. HR Manager, Cancer Research UK

“This was a very good programme and I really felt that I learned new things. I particularly liked the style of the two presenters and how they worked together.” L&D Manager, Cancer Research UK

“A really useful, practical course that gives you skills that are immediately available to use in the workplace.” HR Manager, Freshfields Bruckhaus Deringer LLP

“I found the 2 day course very useful and will certainly apply it in my organisation.” HR Manager, London United

“Attending this course was time well invested. It gave me some structures and processes to put in my management tool kit for dealing with conflict.” Manager, Independent Police Complaints Commission

“I learnt a lot of new techniques in this course and feel more able to address issues that arise in my own work place.” Training Advice and Placement Officer, Falklands Islands Government

“I have recently attended the 2 day mediation course and would like to thank both Consensio trainers for their invaluable expertise which has taught me a useful skill that will both benefit my organisation and me personally.” HR Advisor, Lowe

“I would highly recommend this course.” Head of L&D, Phoenix Futures

“I really felt the trainers work well together and really know their stuff which made the course extremely enjoyable and credible.” Manager, Medtronic

“Both Consensio trainers create a stimulating and exciting atmosphere. They are both extremely well informed and professional instructors that left me wanting to learn more about mediation. Their course is invaluable for anyone who is interested in learning more about mediation skills.” Art curator

“This course was very inspiring and I look forward to putting what I learned into practice.” Manager, Notting Hill Housing Trust

“I would recommend this course to any manager who wants to acquire skills to deal with conflict within the workplace. OK so you’re not going to end up as a Hillary Clinton (do you want to?), sorting out the Middle East, but it’s a great start.” Manager, Refugee Action

Mediations

“I have found your services have helped me not only with my work situation, but on a personal level too. I feel I am stronger and will be able to cope going back to work, which was worrying me before. I gave HR my feedback today on the mediation session and highly recommended Consensio. Thank you.” Mediation party, International Transport Company

“The mediators were excellent in their approach. It was a calm atmosphere and they listened without interruption. I could not fault their professional approach.” Mediation party, International Logistics Organisation

“The mediator had a hard job on her hands that day! She heard both sides and helped clarifiy what one person was saying to the other in a neutral way. She was there when she was needed and not there when she wasn’t needed.” Mediation party, Publishing House

“Both myself and the other party felt that mediation had been a fair and positive process to be involved in.” Mediation party, Media sector

“It was a credit to both mediators that we didn’t end up in a battle – especially given that the beginning of the mediation wasn’t particularly pleasant. They kept us on an even keel.” Mediation party, Independent Regulator

"The mediator was empathetic, understanding and thoughtful. She made me feel safe during mediation. The mediation brought professional closure to me.” Mediation party, UK Police Force

“The mediators were calm and clear. They facilitated the conversation so we were able to open up. I felt confident to say what I needed to say but it did not turn into a slanging match. It was much better than I anticipated and that was a surprise.” Mediation party, Independent Regulator

“On the day of mediation, the mediator was very patient and understanding. She probed where necessary and she was sympathetic but without molly coddling. She was straight forward and honest about the limitations of the process, whilst also being encouraging. She was easy to talk to and able to keep focus during an emotional situation.” Mediation party, International NGO